Diagnostics Tool

The Diagnostics Tool is used to capture system information to enable Datapath Support to assist in solving any problem you may need to report. The tool gathers the relevant information into a ZIP package, which might then be shared with Datapath Support.

The information captured can include:

• Registry Information related to the Datapath drivers and software installed.
• Details of the hardware level PCI Configuration.
• The standard System Information provided by Windows.
• The EDID information from displays connected to any Datapath graphics card.
• Windows Event Logs.
• Small crash descriptions from any recent Blue Screen system crash and, optionally, a large MEMORY.DMP file describing the latest crash in detail.
• Information about the state of any Vision capture cards.
• HW Diagnostics from the Datapath graphics cards.
• A log of any HDCP negotiation which has been peformed between the Datapath graphics cards and displays.

When requested by a member of the Datapath Support Team please run the Diagnostics Tool by clicking on the DiagTool.exe program and then follow the Wizard enabling the options that are suggested.

The last page of the Wizard will show the location of the ZIP file containing the results gathered from the system. Please forward these to support@datapath.co.uk for analysis.

Release History

For the most up-to-date version of the drivers, visit our web site at: http://www.datapath.co.uk/.

Version 1.1

Version 1.0

For technical support contact support@datapath.co.uk

For more information regarding Datapath Ltd. and Datapath products go to our web site at http://www.datapath.co.uk/.